ISO 9001 is by far the world’s most established quality framework, currently being used by over 1 million organizations in 170 countries worldwide, and sets the standard not only for quality management systems, but management systems in general. It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.

What are the benefits to me and my organization?

More and more major organizations are looking to work with companies who have ISO 9001 certification, the quality mark that delivers the competitive edge.

How can it help me to gain business?

• Ensures your company stands out from those without ISO certification
• Will enable you to gain entry to preferred contractor status
• Supports you in gaining new business when contracts are put out to tender
• Supports your business internationally
• Not only supports your company as whole, but also enhances your reputation in your own market area
• Enables you to become more profitable

What are the internal benefits for my business?

• Allows you to manage your business successfully
• Allows you to monitor and improve all aspects of your business performance
• Allows you to identify training needs and use of resources thereby increasing staff involvement and motivation
• Allows you to better manage your existing client base
• Allows you to concentrate on providing the best possible delivery of your service and products
• Allows you to minimize errors
• Allows you to obtain the best possible price when looking for insurance quotations

ISO 9001 Process Model